1. Who we are

Zero Ink Solutions LTD (“Zero Ink”) is a software and AI company based in Nairobi, Kenya. In this policy, “we”, “us” and “our” mean Zero Ink Solutions LTD. You can contact us at info@zero-ink.com or +254 795 436 844.

2. What information we collect

When you use our contact form we collect your first and last name, company, company address, country, phone number, email address, role and your message. Our website may also collect basic technical data such as your browser type and pages visited.

3. How we use your information

We use your information to respond to your enquiry, arrange demos, provide information about our products and services you asked for, and improve our website.

4. Legal basis

We process your personal data with your consent, which you give when you submit the contact form, and in line with the Kenya Data Protection Act, 2019 and other laws that apply where you are located.

5. Sharing your information

We do not sell your personal data. We only share it with service providers who help us run our website and communications, and only as needed for those purposes.

6. How long we keep it

We keep enquiry information for as long as needed to respond and follow up, and then delete it unless we have a legal reason to keep it. [Confirm your retention period.]

7. Your rights

You can ask to see, correct or delete the personal data we hold about you, withdraw your consent, or object to how we use it. Email info@zero-ink.com to make a request.

8. Security

We use reasonable technical and organisational measures to protect your personal data from loss, misuse and unauthorised access.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with its effective date.